Terms of Service

Last Updated: September 21, 2026

1. Acceptance of Terms

These Terms of Service constitute a legally binding agreement between you and Flagship Digital LLC ("Company," "we," "us," or "our"), a Florida limited liability company, governing your use of the Lexi AI nutrition and performance coaching platform, including the meetlexi.ai website, the app.meetlexi.ai web application, and the Lexi iOS application (collectively, the "Services").

By creating an account, accessing, or using the Services, you agree to be bound by these Terms. If you do not agree, do not create an account or use the Services.

We reserve the right to update these Terms at any time. For material changes, we will provide at least 30 days' notice by email and in-app notification.

2. Eligibility

Minimum Age: You must be at least 18 years of age to use the Services. We do not knowingly provide Services to anyone under 18. If we discover a user is under 18, we will terminate that account.

Capacity: By agreeing to these Terms, you represent that you have the legal capacity to enter into a binding agreement in your jurisdiction.

3. Medical Disclaimer — Not a Medical Service

READ THIS SECTION CAREFULLY.

The Services provide AI-generated nutrition guidance, macro calculations, and performance coaching for general wellness purposes only. The Services are not a medical service, healthcare provider, or substitute for professional medical advice, diagnosis, or treatment.

• Nothing in the Services constitutes medical advice. Lexi is an AI coaching assistant, not a licensed physician, registered dietitian, or certified medical professional.
• Always consult a qualified healthcare provider before beginning any nutrition program or making changes to your diet — particularly if you have a medical condition, take prescription medications, are pregnant or breastfeeding, or have a history of eating disorders.
• If you are experiencing a medical emergency, call 911 or your local emergency services immediately.
• If you disclose or Lexi detects indicators of disordered eating, Lexi will refer you to licensed professionals. Do not use the Services as a substitute for treatment of an eating disorder. The NEDA helpline is 1-800-931-2237.
• If you express suicidal ideation, self-harm, or crisis language, Lexi will provide referrals to mental health resources. If you are in crisis, contact the 988 Suicide and Crisis Lifeline by calling or texting 988.

4. User Accounts

• Provide accurate, complete, and current information during registration and update it as necessary.
• You are responsible for maintaining the confidentiality of your login credentials. Notify us immediately at privacy@meetlexi.ai if you suspect unauthorized access.
• You are responsible for all activity that occurs under your account.
• Accounts are for individual use only. You may not share your account or create accounts on behalf of third parties without authorization.
• You may delete your account at any time in Settings or by emailing privacy@meetlexi.ai.

5. Acceptable Use

You agree to use the Services only for lawful purposes. You agree NOT to:

• Use the Services for any illegal purpose or in violation of applicable law.
• Impersonate any person or entity, or create multiple accounts to circumvent restrictions.
• Attempt to gain unauthorized access to any part of the Services, servers, or networks.
• Use automated tools, bots, scrapers, or crawlers against the Services.
• Attempt to manipulate or "jailbreak" Lexi to produce harmful or inappropriate content.
• Upload content that violates any third party's intellectual property, privacy, or other rights.

6. User Content and Data

• You retain ownership of all personal data, health information, journal entries, and other content you provide.
• By submitting content, you grant us a limited, non-exclusive license to use, store, process, and display it solely to provide the Services. This does not extend to selling your data, advertising, or training third-party AI models.
• You are responsible for the accuracy of information you provide.
• You may request an export of your data at any time. We will provide it in a machine-readable format within 30 days.

7. Intellectual Property

The Services, including all software, AI models, user interface designs, content, trademarks, and the Lexi/Alexis persona and branding, are owned by or licensed to Flagship Digital LLC. We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your personal, non-commercial use.

8. Subscriptions and Payments

• The Services may include both free and paid subscription tiers. Paid subscriptions are billed on a recurring basis and processed by Stripe.
• You may cancel your subscription at any time through Settings. Cancellation takes effect at the end of the current billing period.
• We may change subscription pricing with at least 30 days' advance notice.
• Except as required by applicable law, all subscription fees are non-refundable. For billing errors, contact privacy@meetlexi.ai within 30 days.

9. Disclaimers of Warranty

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. We disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement, and warranties that the Services will be uninterrupted, error-free, or that AI-generated coaching content will be accurate or complete.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW: Flagship Digital LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Services.

Our total liability to you for all claims shall not exceed the greater of (a) the amount you paid to us in the 12 months preceding the claim, or (b) fifty dollars ($50.00).

11. Indemnification

You agree to indemnify, defend, and hold harmless Flagship Digital LLC and its officers, directors, employees, agents, and licensors from any claims, liabilities, damages, and expenses (including reasonable attorneys' fees) arising from your violation of these Terms, your User Content, or your use of the Services in violation of applicable law.

12. Governing Law

These Terms shall be governed by the laws of the State of Florida. Any dispute not subject to arbitration shall be brought exclusively in the state or federal courts located in Pinellas County, Florida.

13. Binding Arbitration and Class Action Waiver

READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.

13.1 Agreement to Arbitrate. Except as set forth in Section 13.5, you and Flagship Digital LLC agree to resolve any dispute, claim, or controversy arising out of or relating to these Terms or the Services through final and binding arbitration, rather than in court.

13.2 Arbitration Rules. Arbitration shall be conducted by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules, as modified by these Terms. Arbitration shall take place in Pinellas County, Florida, unless you and we agree otherwise. The arbitrator shall apply Florida law consistent with the Federal Arbitration Act. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

13.3 Class Action Waiver. YOU AND WE AGREE THAT EACH MAY ONLY BRING CLAIMS AGAINST THE OTHER IN YOUR OR OUR INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of class action or representative proceeding.

13.4 Costs. If you are a consumer, AAA filing fees will be governed by AAA's Consumer Arbitration Rules. We will pay arbitration costs for claims valued under $10,000 unless the arbitrator finds the claim frivolous.

13.5 Exceptions. The following are not subject to arbitration and may be brought in court: (a) claims for injunctive or other equitable relief; (b) claims within the jurisdictional limit of small claims court; (c) disputes involving our intellectual property rights.

13.6 Opt-Out. You may opt out of this arbitration agreement within 30 days of first accepting these Terms by sending written notice to: Flagship Digital LLC, 7901 4th St N STE 300, St. Petersburg, FL 33702, or by email to privacy@meetlexi.ai with the subject line "Arbitration Opt-Out." Include your name and account email address in your opt-out notice. Opting out does not affect your right to use the Services.

13.7 Severability. If the class action waiver in Section 13.3 is found unenforceable, then the entirety of this arbitration agreement shall be null and void.

14. General Provisions

14.1 Entire Agreement. These Terms, together with the Privacy Policy, Biometric Information Consent (where applicable), and any other policies incorporated herein by reference, constitute the entire agreement between you and us regarding the Services.

14.2 Severability. If any provision of these Terms is found invalid or unenforceable, the remaining provisions shall continue in full force and effect.

14.3 No Waiver. Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or of our right to enforce it in the future.

14.4 Assignment. You may not assign your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations without restriction.

14.5 Force Majeure. We are not liable for any failure or delay in performance caused by circumstances beyond our reasonable control, including natural disasters, acts of government, internet outages, or third-party service failures.

14.6 Notices. Legal notices to us must be sent to: Flagship Digital LLC, 7901 4th St N STE 300, St. Petersburg, FL 33702. We will send notices to you at the email address on your account.

14.7 Relationship of Parties. Nothing in these Terms creates a partnership, joint venture, agency, franchise, or employment relationship between you and us.

15. Contact

Flagship Digital LLC

7901 4th St N STE 300, St. Petersburg, FL 33702

Email: privacy@meetlexi.ai